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Yes, all our products are 100% vegan. This means that they do not contain any ingredients, components or active ingredients of animal origin. We are committed to providing ethical and environmentally friendly care, without any animal exploitation.

When completing your address to finalize your order on Rocambole, be sure to fill in all the necessary fields. The street number and name, as well as the correct postal code, are essential to ensure smooth delivery and avoid your items being returned to the sorting center.

Please note that if the address provided is not yours, the package will be delivered to the person present at the time of delivery, in accordance with your choice. Rocambole and the carrier decline all responsibility in the event of a problem after the package has been deposited.

Create your Rocambole customer area by clicking on "Login" at the top of the page, then on "Create an Account" . Follow the simple steps that appear on the screen. Registration is quick and only takes a few seconds. Once your account is created, you can easily manage your orders, track your deliveries and access exclusive offers.

We advise you to contact your bank to ensure that your payment method is working properly. If there are no problems to report, contact us for assistance. Our team will be happy to answer your questions!

For a request for Influence collaboration, we invite you to contact us at this email:

contact@rocamboleparis.com .

For a press request, we invite you to contact us at this email:

contact@rocamboleparis.com .